<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">Hi</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small">Configure uma categoria de moh com o arquivo de silêncio (/sounds/en/silence/10.ulaw) neste caso, 10s... O arquivo será repetido continuamente até a chamada ser atendida.<br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small"><br clear="all"></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><b><font face="monospace, monospace">--</font></b></div><div><b><font face="monospace, monospace">Atenciosamente,</font></b></div><font face="monospace, monospace"><b><br>Luciano Moreira<br></b><b>(85)99974-2750</b></font></div><div dir="ltr"><b><font face="monospace, monospace">__<br>Logic Telecom<br></font></b></div><div><font face="monospace, monospace"><b>0800-085-7799 | (85)4042-7799 | </b><b>(11)4210-7799</b></font></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">Em qui., 22 de out. de 2020 às 21:04, Ricardo Carrer <<a href="mailto:sopropaganda@terra.com.br">sopropaganda@terra.com.br</a>> escreveu:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="overflow-wrap: break-word;" lang="PT-BR"><div class="gmail-m_-4875015593306136898WordSection1"><p class="MsoNormal"><span style="font-family:"Courier New"">Pessoal, boa tarde!<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">Tenho uma fila e preciso tirar a musica de espera, o gerente não quer que toque nenhum som. <u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">Eu tentei configurar o musiconhold.conf apontando para lugar nenhum, mas o Asterisk quando não encontra ele toca o padrão. Tentei outros parâmetros também, mas não consegui.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">Ficou assim:<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">musiconhold.conf<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">[sem]<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">mode=file<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">directory=moh/sem<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">Meu template do Queue.conf<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">[queue_template](!)<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><b><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">musicclass=sem <u></u><u></u></span></b></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">strategy=leastrecent <u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">joinempty=yes <u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">leavewhenempty=no <u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">ringinuse=no <u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">setinterfacevar=yes<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">setqueueentryvar=yes<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">setqueuevar=yes<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">autopause=no<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">wrapuptime=0<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">context=queue-out<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">queue-callswaiting=silence/1<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">announce=beep&beep&beep<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">membergosub=transferAnsweredCall<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">queue-thankyou=qualquer_som<u></u><u></u></span></p><p class="gmail-m_-4875015593306136898p1"><span style="font-size:11pt;font-family:"Courier New"" lang="EN-US">announce-holdtime=no<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"" lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"" lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"" lang="EN-US">Log:<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"" lang="EN-US">[Oct 22 17:31:26] WARNING[10662][C-00000002]: res_musiconhold.c:934 _get_mohbyname: Music on Hold class 'sem' not found in memory. Verify your configuration.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"" lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"" lang="EN-US">-- Started music on hold, class 'default', on channel 'Local/982756593@discar-00000000;1'<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"" lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">Estou usando a versão 16.3-cert<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">Obrigado!<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New"">Ricardo<u></u><u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-family:"Courier New""><u></u> <u></u></span></p></div></div>
_______________________________________________<br>
Contact Center em Nuvem<br>
Home Office<br>
<a href="http://www.weontap.com.br" rel="noreferrer" target="_blank">http://www.weontap.com.br</a><br>
_______________________________________________<br>
Para remover seu email desta lista, basta enviar um email em branco para <a href="mailto:asteriskbrasil-unsubscribe@listas.asteriskbrasil.org" target="_blank">asteriskbrasil-unsubscribe@listas.asteriskbrasil.org</a></blockquote></div>