<div dir="ltr"><br><div class="gmail_quote"><div dir="ltr"><span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">Pessoal, boa tarde,</span><br style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">
<br style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">
<span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">Preciso da ajuda da lista.</span>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)"><br>
</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">Seguinte, eu utilizo
asterisk puro. O ramal da telefonista, sempre funcionou normal, o
trabalho dela é receber as ligações dos clientes, transferi-las
com a função <b>atxfer </b>(que utilizo com *2) para o destino
solicitado. Se esse destino não quiser atender a ligação, ou ela
tiver discado incorretamente o ramal destino, ela usar a função <b>disconect </b>(que
utilizo com **), e a ligação volta entre a telefonista e a pessoa
a ser atendida.</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)"><br>
</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">
<div><b>Perna 1:</b><br>
Cliente <===> Telefonista<br>
<b>Perna 2:</b></div>
<div>Telefonista <===> Ramal destino</div>
</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)"><br>
</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">Porem de uns tempos pra cá,
isso parou de funcionar assim, e não me avisaram, pra que eu
pudesse mensurar se foi alterado alguma coisa.</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">Agora quando a telefonista
disca **, durante os rings, ou quando a ligação é atendida, a
perna que é desligada da ligação, é a entre ela, e o cliente que
ligou de fora. Assim a ligação é transferida de qualquer maneira
pra pessoa.</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)"><br>
</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">Ela utiliza um telefone IP,
Grandstream, GXP1405. A principio eu imaginei que pudesse ser
algum conflito com as features deste. Mas já conferi, e não é. <br>
No console do asterisk, aparece corretamente que a função
disconect, foi ativada pelo ramal dela.</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)"><br>
</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">Seguem os logs:<br>
_______________________________________________________________________<br>
<div><font size="1"><i><b>::: Chamada inicia a tocar na E1, e vai
pra o ramal 190 :::<br>
<br>
</b></i></font></div>
<div><font size="1"><i>New MFC/R2 call detected on chan 21.</i></font></div>
<div><font size="1"><i>MFC/R2 call offered on chan 21. ANI =
1127550646, DNIS = 6711, Category = National Subscriber</i></font></div>
<div><font size="1"><i>[Sep 24 12:20:21] DEBUG[4135]:
chan_dahdi.c:3967 dahdi_r2_on_call_offered: Accepting MFC/R2
call with charge on chan 21</i></font></div>
<div><font size="1"><i>[Sep 24 12:20:21] WARNING[4135]:
chan_dahdi.c:4903 dahdi_enable_ec: Unable to enable echo
cancellation on channel 21 (No such device)</i></font></div>
<div><font size="1"><i>MFC/R2 call has been accepted on backward
channel 21</i></font></div>
<div><font size="1"><i> -- Executing [6711@entrada:1]
Answer("DAHDI/21-1", "") in new stack</i></font></div>
<div><font size="1"><i>[Sep 24 12:20:21] DEBUG[24480]:
chan_dahdi.c:6581 dahdi_answer: Answering MFC/R2 call on
chan 21</i></font></div>
<div><font size="1"><i> -- Executing [6711@entrada:2]
NoOp("DAHDI/21-1", "ENTRADA ::: NOVA CHAMADA DO N.
1127550646") in new stack</i></font></div>
<div><font size="1"><i> -- Executing [6711@entrada:3]
Dial("DAHDI/21-1", "SIP/190,200,tT") in new stack</i></font></div>
<div><font size="1"><i> == Using SIP RTP CoS mark 5</i></font></div>
<div><font size="1"><i> -- Called SIP/190</i></font></div>
<div><font size="1"><i> -- SIP/190-00018875 is ringing</i></font></div>
<div><font size="1"><i>[Sep 24 12:20:24] NOTICE[3603]:
chan_iax2.c:11323 socket_process: Registration of 'ctga+mcu'
rejected: 'Registration Refused' from: '179.106.158.4'</i></font></div>
<div><font size="1"><i> -- SIP/190-00018875 answered DAHDI/21-1</i></font></div>
<div><font size="1"><i><br>
</i></font></div>
<div><font size="1"><i><b>::: Ramal 190 atendeu, e utilizou a
função de transferencia *2 :::</b></i></font></div>
<div><font size="1"><i><br>
</i></font></div>
<div><font size="1"><i> -- Started music on hold, class
'default', on DAHDI/21-1</i></font></div>
<div><font size="1"><i> -- <SIP/190-00018875> Playing
'pbx-transfer.gsm' (language 'pt_BR')</i></font></div>
<div><font size="1"><i> -- Executing [160@transfer:1]
NoOp("Local/160@transfer-85ae;2", "::Transferencia::")
in new stack</i></font></div>
<div><font size="1"><i> -- Executing [160@transfer:2]
Answer("Local/160@transfer-85ae;2", "") in new stack</i></font></div>
<div><font size="1"><i> -- Executing [160@transfer:7]
Queue("Local/160@transfer-85ae;2", "160,tTr,,,25") in
new stack</i></font></div>
<div><font size="1"><i> == Using SIP RTP CoS mark 5</i></font></div>
<div><font size="1"><i> -- Called SIP/160</i></font></div>
<div><font size="1"><i> -- SIP/160-00018876 connected line has
changed. Saving it until answer for
Local/160@transfer-85ae;2</i></font></div>
<div><font size="1"><i> -- SIP/160-00018876 is ringing</i></font></div>
<div><font size="1"><i><br>
</i></font></div>
<div><font size="1"><i><b>::: Transferido para extensão 160 que
toca em uma fila :::</b></i></font></div>
<div><font size="1"><i><br>
</i></font></div>
<div><font size="1"><i><b>::: Aqui alerta o uso da função
disconnect call. :::</b></i></font></div>
<div><font size="1"><i> > User hit '**' to disconnect
call.</i></font></div>
<div><font size="1"><i> -- Executing [h@0:1]
Hangup("SIP/190-00018875", "") in new stack</i></font></div>
<div><font size="1"><i> == Spawn extension (0, h, 1) exited
non-zero on 'SIP/190-00018875'</i></font></div>
<div><font size="1"><i> -- Stopped music on hold on DAHDI/21-1</i></font></div>
<div><font size="1"><i><br>
</i></font></div>
<div><font size="1"><i><b>::: Ao inves de desconectar a perna com
o ramal destino, ela desconecta com o cliente :::</b></i></font></div>
<div><font size="1"><i><br>
</i></font></div>
<div><font size="1"><i> -- <Local/160@transfer-85ae;1>
Playing 'beep.gsm' (language 'pt_BR')</i></font></div>
<div><font size="1"><i> == Spawn extension (entrada, 6711, 3)
exited non-zero on 'Transfered/DAHDI/21-1<ZOMBIE>'</i></font></div>
<div><font size="1"><i> -- Called SIP/160</i></font></div>
<div><font size="1"><i> -- SIP/160-00018877 connected line has
changed. Saving it until answer for
Local/160@transfer-85ae;2</i></font></div>
<div><font size="1"><i> -- SIP/160-00018877 is ringing</i></font></div>
<div><font size="1"><i> -- SIP/160-00018877 connected line has
changed. Saving it until answer for
Local/160@transfer-85ae;2</i></font></div>
<div><font size="1"><i> -- SIP/160-00018877 answered
Local/160@transfer-85ae;2</i></font></div>
<div><font size="1"><i> == Begin MixMonitor Recording
Local/160@transfer-85ae;2</i></font></div>
<div><font size="1"><i>[Sep 24 12:20:49] DEBUG[24485]:
chan_dahdi.c:7927 dahdi_handle_event: bits changed in chan
21</i></font></div>
<div><font size="1"><i>MFC/R2 call disconnected on channel 21</i></font></div>
<div><font size="1"><i> -- Executing [h@transfer:1]
Hangup("Local/160@transfer-85ae;2", "") in new stack</i></font></div>
<div><font size="1"><i> == Spawn extension (transfer, h, 1)
exited non-zero on 'Local/160@transfer-85ae;2'</i></font></div>
<div><font size="1"><i><br>
</i></font></div>
<div><font size="1"><i><b>::: A ligação é transferida do cliente
externo para o ramal 160, e a ligação para a telefonista
no ramal 190 cai :::</b></i></font></div>
_______________________________________________________________________</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)"><br>
</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">A principio eu achei
também, que poderia ser o fato de eu estar transferindo pra filas,
onde utilizo a função answer. Mas o mesmo acontece quando envio no
ramal direto, sem passar por uma fila.<br>
A possibilidade de ser algum problema no ramal IP dela, eu também
já descartei, pois fiz diversos testes com softphone (zoiper).<br>
Já tentei também, alterar o código no <i>features.conf</i>, pra
outra coisa, e até um paliativo (gambiarra), pra tentar
retransferir a ligação transferida, de volta pra uma fila, onde a
telefonista esteja, que também não deu certo.</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)"><br>
</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">Enfim, tentei ser o mais
descritivo possível, pelo desculpas pelo texto, e agradeço desde
já, se alguém já tiver passado por essa situação, e puder ajudar.</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)"><br>
</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">(se alguém puder, me
sinalize que recebeu esse e-mail através da lista, pois mandei
outro anteriormente, e não apareceu para alguns amigos que tenho
na lista)</div>
<div style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)"><br>
Abraços.</div></div>
</div><br></div>