[AsteriskBrasil] Problemas soundpoint ip560
sauloquinteiro em gmail.com
sauloquinteiro em gmail.com
Segunda Maio 18 16:06:23 BRT 2009
Acabei de testar com outro aparelho e apresentou o mesmo problema..
Vou passar o log de uma ligação que ficou muda.
-- Executing [2000 em from-pstn:1] Set("DGV/29", "__FROM_DID=2000") in
new stack
-- Executing [2000 em from-pstn:2] ExecIf("DGV/29", "1
|Set|CALLERID(name)=") in new stack
-- Executing [2000 em from-pstn:3] Set("DGV/29",
"__CALLINGPRES_SV=allowed_not_screened") in new stack
-- Executing [2000 em from-pstn:4] SetCallerPres("DGV/29",
"allowed_not_screened") in new stack
-- Executing [2000 em from-pstn:5] Goto("DGV/29",
"timeconditions|1|1") in new stack
-- Goto (timeconditions,1,1)
-- Executing [1 em timeconditions:1] GotoIfTime("DGV/29",
"07:30-19:00|mon-fri|1-31|jan-dec?ext-queues|2000|1") in new stack
-- Goto (ext-queues,2000,1)
-- Executing [2000 em ext-queues:1] Macro("DGV/29", "user-callerid|")
in new stack
-- Executing [s em macro-user-callerid:1] Set("DGV/29", "AMPUSER=") in
new stack
-- Executing [s em macro-user-callerid:2] GotoIf("DGV/29", "0?report")
in new stack
-- Executing [s em macro-user-callerid:3] ExecIf("DGV/29",
"1|Set|REALCALLERIDNUM=") in new stack
-- Executing [s em macro-user-callerid:4] Set("DGV/29", "AMPUSER=") in
new stack
-- Executing [s em macro-user-callerid:5] Set("DGV/29",
"AMPUSERCIDNAME=") in new stack
-- Executing [s em macro-user-callerid:6] GotoIf("DGV/29", "1?report")
in new stack
-- Goto (macro-user-callerid,s,10)
-- Executing [s em macro-user-callerid:10] GotoIf("DGV/29",
"0?continue") in new stack
-- Executing [s em macro-user-callerid:11] Set("DGV/29", "__TTL=64")
in new stack
-- Executing [s em macro-user-callerid:12] GotoIf("DGV/29",
"1?continue") in new stack
-- Goto (macro-user-callerid,s,19)
-- Executing [s em macro-user-callerid:19] NoOp("DGV/29", "Using
CallerID "" <>") in new stack
-- Executing [2000 em ext-queues:2] Answer("DGV/29", "") in new stack
-- Executing [2000 em ext-queues:3] Set("DGV/29",
"__BLKVM_OVERRIDE=BLKVM/2000/DGV/29") in new stack
-- Executing [2000 em ext-queues:4] Set("DGV/29", "__BLKVM_BASE=2000")
in new stack
-- Executing [2000 em ext-queues:5] Set("DGV/29",
"DB(BLKVM/2000/DGV/29)=TRUE") in new stack
-- Executing [2000 em ext-queues:6] ExecIf("DGV/29",
"1|Set|_DIAL_OPTIONS=TtrwWM(auto-blkvm)") in new stack
-- Executing [2000 em ext-queues:7] Set("DGV/29", "__NODEST=2000") in
new stack
-- Executing [2000 em ext-queues:8] Set("DGV/29",
"MONITOR_FILENAME=/var/spool/asterisk/monitor/q2000-20090514-160936-1242328176.1852")
in new stack
-- Executing [2000 em ext-queues:9] Set("DGV/29", "__MOHCLASS=moh") in
new stack
-- Executing [2000 em ext-queues:10] Queue("DGV/29", "2000|tr||") in
new stack
-- Executing [2397 em from-internal:1]
Macro("Local/2397 em from-internal-fbc8,2", "exten-vm|novm|2397") in new stack
-- Executing [s em macro-exten-vm:1]
Macro("Local/2397 em from-internal-fbc8,2", "user-callerid") in new stack
-- Executing [s em macro-user-callerid:1]
Set("Local/2397 em from-internal-fbc8,2", "AMPUSER=4121419500") in new stack
-- Executing [s em macro-user-callerid:2]
GotoIf("Local/2397 em from-internal-fbc8,2", "1?report") in new stack
-- Goto (macro-user-callerid,s,10)
-- Executing [s em macro-user-callerid:10]
GotoIf("Local/2397 em from-internal-fbc8,2", "0?continue") in new stack
-- Executing [s em macro-user-callerid:11]
Set("Local/2397 em from-internal-fbc8,2", "__TTL=63") in new stack
-- Executing [s em macro-user-callerid:12]
GotoIf("Local/2397 em from-internal-fbc8,2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,19)
-- Executing [s em macro-user-callerid:19]
NoOp("Local/2397 em from-internal-fbc8,2", "Using CallerID ""
<4121419500>") in new stack
-- Executing [s em macro-exten-vm:2]
Set("Local/2397 em from-internal-fbc8,2", "RingGroupMethod=none") in new stack
-- Executing [s em macro-exten-vm:3]
Set("Local/2397 em from-internal-fbc8,2", "VMBOX=novm") in new stack
-- Executing [s em macro-exten-vm:4]
Set("Local/2397 em from-internal-fbc8,2", "EXTTOCALL=2397") in new stack
-- Executing [s em macro-exten-vm:5]
Set("Local/2397 em from-internal-fbc8,2", "CFUEXT=") in new stack
-- Executing [s em macro-exten-vm:6]
Set("Local/2397 em from-internal-fbc8,2", "CFBEXT=") in new stack
-- Executing [s em macro-exten-vm:7]
Set("Local/2397 em from-internal-fbc8,2", "RT=""") in new stack
-- Executing [s em macro-exten-vm:8]
Macro("Local/2397 em from-internal-fbc8,2", "record-enable|2397|IN") in new
stack
-- Executing [s em macro-record-enable:1]
GotoIf("Local/2397 em from-internal-fbc8,2", "1?check") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s em macro-record-enable:4]
AGI("Local/2397 em from-internal-fbc8,2",
"recordingcheck|20090514-160936|1242328176.1854") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20090514-160936|1242328176.1854: Inbound recording not
enabled
-- AGI Script recordingcheck completed, returning 0
-- Executing [s em macro-record-enable:5]
MacroExit("Local/2397 em from-internal-fbc8,2", "") in new stack
-- Executing [s em macro-exten-vm:9]
Macro("Local/2397 em from-internal-fbc8,2",
"dial||TtrwWM(auto-blkvm)|2397") in new stack
-- Executing [s em macro-dial:1]
GotoIf("Local/2397 em from-internal-fbc8,2", "0?dial") in new stack
-- Executing [s em macro-dial:2]
SetMusicOnHold("Local/2397 em from-internal-fbc8,2", "moh") in new stack
-- Executing [s em macro-dial:3]
AGI("Local/2397 em from-internal-fbc8,2", "dialparties.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
dialparties.agi: Caller ID name is 'unknown' number is '4121419500'
dialparties.agi: USE_CONFIRMATION: 'FALSE'
dialparties.agi: RINGGROUP_INDEX: ''
dialparties.agi: Methodology of ring is 'none'
-- dialparties.agi: Added extension 2397 to extension map
> dialparties.agi: Extension 2397 has call screening off
-- dialparties.agi: Extension 2397 cf is disabled
-- dialparties.agi: Extension 2397 do not disturb is disabled
> dialparties.agi: extnum 2397 has: cw: 1; hascfb: 0 []
hascfu: 0 []
> dialparties.agi: ExtensionState: 0
-- dialparties.agi: dbset CALLTRACE/2397 to 4121419500
-- dialparties.agi: Filtered ARG3: 2397
> dialparties.agi: NODEST: 2000 blkvm enabled macro already in
dialopts: TtrwWM(auto-blkvm)
> dialparties.agi: NODEST: 2000 blkvm enabled macro already in
dialopts: TtrwWM(auto-blkvm)
== Manager 'admin' logged off from 127.0.0.1
-- AGI Script dialparties.agi completed, returning 0
-- Executing [s em macro-dial:7]
Dial("Local/2397 em from-internal-fbc8,2", "SIP/2397||TtrwWM(auto-blkvm)")
in new stack
-- Called 2397
-- Local/2397 em from-internal-fbc8,1 is ringing
-- SIP/2397-0969e4f8 is ringing
-- <Local/2396 em from-internal-ca39,2> Playing 'beep' (language 'en')
-- Recording the message
-- x=0, open writing:
/var/spool/asterisk/voicemail/default/2305/tmp/fCNROx format: wav49,
0x97b2b88
-- x=1, open writing:
/var/spool/asterisk/voicemail/default/2305/tmp/fCNROx format: gsm, 0x97c9870
-- x=2, open writing:
/var/spool/asterisk/voicemail/default/2305/tmp/fCNROx format: wav, 0x97df978
-- DGV/4 is busy
== Everyone is busy/congested at this time (1:1/0/0)
-- SIP/2397-0969e4f8 answered Local/2397 em from-internal-fbc8,2
-- Executing [s em macro-auto-blkvm:1] Set("SIP/2397-0969e4f8",
"__MACRO_RESULT=") in new stack
-- Executing [s em macro-auto-blkvm:2] DBdel("SIP/2397-0969e4f8",
"BLKVM/2000/DGV/29") in new stack
-- DBdel: family=BLKVM, key=2000/DGV/29
-- Local/2397 em from-internal-fbc8,1 answered DGV/29
-- User hung up
-- Executing [h em macro-dial:1]
Macro("Local/2397 em from-internal-fbc8,2", "hangupcall") in new stack
-- Executing [s em macro-hangupcall:1]
ResetCDR("Local/2397 em from-internal-fbc8,2", "vw") in new stack
-- Executing [s em macro-hangupcall:2]
NoCDR("Local/2397 em from-internal-fbc8,2", "") in new stack
-- Executing [s em macro-hangupcall:3]
GotoIf("Local/2397 em from-internal-fbc8,2", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,6)
-- Executing [s em macro-hangupcall:6]
GotoIf("Local/2397 em from-internal-fbc8,2", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s em macro-hangupcall:9]
GotoIf("Local/2397 em from-internal-fbc8,2", "1?theend") in new stack
-- Goto (macro-hangupcall,s,11)
-- Executing [s em macro-hangupcall:11]
Hangup("Local/2397 em from-internal-fbc8,2", "") in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on
'Local/2397 em from-internal-fbc8,2' in macro 'hangupcall'
== Spawn h extension (macro-dial, h, 1) exited non-zero on
'Local/2397 em from-internal-fbc8,2'
== Spawn extension (macro-dial, s, 7) exited non-zero on
'Local/2397 em from-internal-fbc8,2' in macro 'dial'
== Spawn extension (macro-exten-vm, s, 9) exited non-zero on
'Local/2397 em from-internal-fbc8,2' in macro 'exten-vm'
== Spawn extension (from-internal, 2397, 1) exited non-zero on
'Local/2397 em from-internal-fbc8,2'
-- Ringing on port 29 - callstate=1
== Spawn extension (ext-queues, 2000, 10) exited non-zero on 'DGV/29'
-- IAX2/voipalc-8321 stopped sounds
-- IAX2/voipalc-8321 answered SIP/2371-b0c064d8
Saulo Quinteiro dos Santos
Bacharel em Ciências da Computação UFPR
Cel: (041) 9927-5236
Com: (041) 2141-9567
ATTO - Rodrigo escreveu:
> Saulo, já testou com um softphone, algum outro aparelho ip? Já tive
> clientes que ocorreu isso em alguns momentos e com um snnifer de rede eu
> pude notar que foi um momento de maior tráfego na rede, seria uma ótima
> opção para testes!
>
>
> sauloquinteiro em gmail.com escreveu:
>> Bom dia..
>>
>> Pessoal estou com problemas com o soundpoint ip560,
>> Algumas ligações simplismente ficam mudas..
>> a atendente não escuta a chamada nem a pessoa que efetuou a ligação escuta.
>>
>> Alguem já passou por esse problema?
>>
>> Alguma sugestão de teste? o pior é que o problema não é padronizavel, é
>> totalmente intermitente acontece as vezes independente de que tipo de
>> ligação..
>>
>>
>> obrigado
>>
>
>
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