[AsteriskBrasil] Erro ao transferir ligação
Luiz Henrique Gomes
lhgomes em treynet.com.br
Terça Janeiro 23 09:05:08 BRST 2007
Pessoal, alguém já teve problemas na implantação de transferência de
chamadas atendidas por uma fila ? As ligações são atendidas por uma fila e
encaminhadas para agentes SIP com X-Lite, mas durante a digitação do destino
para a transferência a ligação retorna para que está tentando transferir e
algumas vezes é possível escutar a pessoa digitando o último número do
destino.
Layout:
TE205P (R2) --> Asterisk --> Fila --> Telefonista --> destino
Quando a telefonista tenta transferir uma ligação para o destino dá o erro.
Segue o log da ligação:
Jan 23 08:45:35 DEBUG[29894] channel.c: Got DTMF on channel
(SIP/264-08bcd668)
Jan 23 08:45:35 DEBUG[29894] channel.c: Bridge stops bridging channels
UniCall/93-1 and SIP/264-08bcd668
Jan 23 08:45:35 DEBUG[29894] res_features.c: Feature interpret:
chan=UniCall/93-1, peer=SIP/264-08bcd668, sense=2, features=2
Jan 23 08:45:35 DEBUG[29894] res_features.c: Set time limit to 4000
Jan 23 08:45:36 DEBUG[29894] channel.c: Got DTMF on channel
(SIP/264-08bcd668)
Jan 23 08:45:36 DEBUG[29894] channel.c: Bridge stops bridging channels
UniCall/93-1 and SIP/264-08bcd668
Jan 23 08:45:36 DEBUG[29894] res_features.c: Feature interpret:
chan=UniCall/93-1, peer=SIP/264-08bcd668, sense=2, features=2
Jan 23 08:45:36 DEBUG[29894] res_features.c: Executing Attended Transfer
UniCall/93-1, SIP/264-08bcd668 (sense=2) XXX
Jan 23 08:45:36 WARNING[29894] chan_unicall.c: unicall_indicate 16
Jan 23 08:45:36 WARNING[29894] chan_unicall.c: Don't know how to set
condition 16 on channel UniCall/93-1
Jan 23 08:45:36 VERBOSE[29894] logger.c: -- Started music on hold, class
'default', on UniCall/93-1
Jan 23 08:45:36 DEBUG[29894] channel.c: Scheduling timer at 160 sample
intervals
Jan 23 08:45:36 DEBUG[29894] channel.c: Scheduling timer at 160 sample
intervals
Jan 23 08:45:36 VERBOSE[29894] logger.c: -- Playing 'pbx-transfer'
(language 'en')
Jan 23 08:45:37 DEBUG[29894] channel.c: Scheduling timer at 160 sample
intervals
Jan 23 08:45:37 DEBUG[29894] channel.c: Generator got voice, switching to
phase locked mode
Jan 23 08:45:37 DEBUG[29894] channel.c: Scheduling timer at 0 sample
intervals
Jan 23 08:45:37 DEBUG[29894] channel.c: Scheduling timer at 0 sample
intervals
Jan 23 08:45:37 WARNING[29894] res_features.c: Did not read data.
-->features.conf
[general]
parkext => 700 ; What ext. to dial to park
parkpos => 701-790 ; What extensions to park calls on
context => parkedcalls ; Which context parked calls are in
parkingtime => 1200 ; Number of seconds a call can be
parked for (default is 45 seconds)
featuredigittimeout = 4000 ; Max time (ms) between digits for
feature activation
transferdigittimeout => 3 ; Number of seconds to wait between
digits
courtesytone = beep ; Sound file to play to the parked
caller when someone dials a parked call
xfersound = beep ; to indicate an attended transfer
is complete
findslot => next ; Continue to the 'next' parking
space.
xferfailsound = beeperr ; to indicate a failed transfer
[featuremap]
blindxfer => *6 ; Blind Transfer
atxfer => *5 ; Attended Xfer
Luiz
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